{"id":121,"date":"2026-09-03T16:26:34","date_gmt":"2026-09-03T08:26:34","guid":{"rendered":"https:\/\/ancobiotech.com\/?page_id=121"},"modified":"2026-10-05T12:55:44","modified_gmt":"2026-10-05T04:55:44","slug":"%e5%b8%b8%e8%a6%8b%e5%95%8f%e9%a1%8c","status":"publish","type":"page","link":"https:\/\/ancobiotech.com\/en\/%e5%b8%b8%e8%a6%8b%e5%95%8f%e9%a1%8c\/","title":{"rendered":"FAQ"},"content":{"rendered":"

FAQ<\/strong><\/h1>\n\n\n\n
DELIVERY & SHIPPING FEES<\/strong><\/summary>\n

How are shipping fees calculated?<\/strong><\/p>\n\n\n\n

hipping fees will be calculated separately based on your delivery address. A local shipping fee ofHK$40<\/strong>is estimated per order. For deliveries requiring walking upstairs (no elevator access), an extra$30<\/strong>per order will be added, payable by the customer upon delivery. Please note that delivery times refer to standard shipping, non-express shipping.<\/p>\n\n\n\n

What is the minimum purchase amount required for free shipping?<\/strong><\/p>\n\n\n\n

If a single purchase reaches HK$600<\/strong>or more, free local shipping will be provided (excluding upstairs delivery fees).<\/p>\n<\/details>\n\n\n\n

GENERAL INFORMATION<\/strong><\/summary>\n

What is this test kit used for?<\/strong><\/p>\n\n\n\n

This test kit is designed for qualitative detection of 5-hydroxyindoleacetic acid (5-HIAA) in human morning urine. By producing a characteristic color reaction with 5-HIAA, this reagent can determine whether the tester has related metabolic abnormalities. Clinically, it is mainly used for the auxiliary diagnosis of stress responses caused by abnormal cellular activity and various inflammatory diseases.<\/p>\n\n\n\n

Is this test kit a diagnostic tool for tumors and\/or cancers?<\/strong><\/p>\n\n\n\n

No. This product is not a diagnostic tool for cancer. By detecting abnormal cellular activity, it is sensitive to some cancers (such as Colorectal Cancer, Gastric Cancer, Breast cancer, Esophageal Cancer, Liver Cancer, Gynecological and other Tumors). A positive test result is for clinical reference only and should not be used as the sole basis for clinical diagnosis and treatment. It should be considered in conjunction with other laboratory tests.
It is recommended that test results be considered in conjunction with other clinical diagnostics. Due to limitations in methodology and raw materials, the test results of this product are not comparable with those of other similar reagents.<\/p>\n\n\n\n

Can this test kit be used more than once?<\/strong><\/p>\n\n\n\n

No. This is a single-use kit.<\/p>\n\n\n\n

Who is the manufacturer of this test kit?<\/strong><\/p>\n\n\n\n

WUHAN CHENKANG SCIENCE TECHNOLOGY CO. LTD.<\/p>\n\n\n\n

Who is the overseas sole agent for Hong Kong?<\/strong><\/p>\n\n\n\n

ANCO BIOTECH LIMITED\u3002<\/p>\n\n\n\n

Where to find the details of this test kit?<\/strong><\/p>\n\n\n\n

Please refer to the instruction manual, our official website or test procedure video.<\/p>\n\n\n\n

What groups of people are not advised to use this test kit?<\/strong><\/p>\n\n\n\n

Individuals with hematuria, jaundice, and cancer patients undergoing treatment.<\/p>\n<\/details>\n\n\n\n

STORAGE & HANDLING<\/strong><\/summary>\n

How should the reagent be stored?<\/strong><\/p>\n\n\n\n

Store in a dry, well-ventilated area (5\u00b0C\u201340\u00b0C), away from direct sunlight and heat sources.<\/p>\n\n\n\n

What is the shelf life of this test kit?<\/strong><\/p>\n\n\n\n

Three (3) years from the production date (Please check the expiry date on the packing box).<\/p>\n\n\n\n

What color is the reagent before use?<\/strong><\/p>\n\n\n\n

Colorless or pale yellow.<\/p>\n\n\n\n

What should I do if the reagent changes color before use?<\/strong><\/p>\n\n\n\n

Do not use it. Contact the local agent for a replacement. Please refer to the\u00a0Return and Exchange Policy<\/a>.<\/p>\n<\/details>\n\n\n\n

TEST PROCEDURE<\/strong><\/summary>\n

What type of urine sample is required?<\/strong><\/p>\n\n\n\n

To ensure accurate results, you need to collect your first urine sample in the morning.<\/p>\n\n\n\n

When should the gloves be worn?<\/strong><\/p>\n\n\n\n

Recommend wearing gloves from the start of test procedure.<\/p>\n\n\n\n

How do I open the reagent?<\/strong><\/p>\n\n\n\n

Use the opener to break the ampoule (press to open), and it serves to protect yourself from cuts.<\/p>\n\n\n\n

What amount of morning urine is required as a sample for the test?<\/strong><\/p>\n\n\n\n

Use a dropper to extract 3mL of clean urine and add it into the ampoule bottle until it reaches the 3.5mL mark. Total 3 ml of morning urine is needed to mix with the reagent.<\/p>\n\n\n\n

Why should the ampoule be placed on the base before testing?<\/strong><\/p>\n\n\n\n

The base is used to prevent the ampoule from tipping over and to facilitate easy comparison of the test result with the standard colorimetric plate.<\/p>\n\n\n\n

How long do I need to wait to obtain the test results after mixing the morning urine with the reagent?<\/strong><\/p>\n\n\n\n

Upon mixing the first morning urine with the reagent, shake gently and thoroughly, allow three (3) to five (5) minutes for sedimentation and color development. Interpretation should occur only after the sediment exhibits the final color reaction.<\/p>\n\n\n\n

How should I save the test result records?<\/strong><\/p>\n\n\n\n

It is recommended to take a photo of the test result alongside the standard colorimetric plate for record to facilitate comparison with subsequent test(s) and submit it to the doctor for reference.<\/p>\n<\/details>\n\n\n\n

INTERPRETING RESULTS<\/strong><\/summary>\n

Compare the result to the standard colorimetric plate:<\/strong><\/p>\n\n\n\n

\n

Compare the result to the standard colorimetric plate:<\/p>\n\n\n\n